PRIVACY POLICY - PERSONAL DATA AND COOKIES

Updated: 10/03/2026
Publication date: 10/03/2026

SUBJECT
This policy describes how Camp'in Poses (“we” or “us”) collects and processes personal data about you when you browse the camp-in-poses.com website, when you contact us, and when you make a booking (including via an external booking portal accessible via the "Book" button).
DATA CONTROLLER
Data controller: SARL LES FLOTS DE LA SEINE
Legal form: SARL
Share capital: EUR 10,000.00
Address: Rue des Masures, 27740 Poses, France
Registration number: 522 152 610 R.C.S. Evreux
SIRET: 52215261000013
Intracommunity VAT: FR89522152610
Email : contact@camp-in-poses.com
Telephone: 02 32 25 45 33 (and, depending on services, 07 60 15 13 84)
DATA PROTECTION OFFICER (DPO) OR RGPD CONTACT PERSON
We have not appointed a DPO.
RGPD contact : contact@camp-in-poses.com
RGPD address: Rue des Masures, 27740 Poses, France
DATA PROCESSED (CATEGORIES)
Depending on the functions actually activated on the site and/or the external portals used, we may in particular process :

A) Identification and contact details
Name, email, telephone, postal address, company (if applicable).
Status: milking.

B) Data relating to reservations and the commercial relationship
Services booked (accommodation), dates, amounts, invoicing, history.
Status: milking.

C) Payment details
Transaction reference, payment status, elements needed to combat fraud.
In principle, credit card details are processed by payment service providers (we do not store the full credit card number) - to be confirmed according to portal settings.

D) Account details (user account)
User account on the showcase site: no.
External portals (booking/payment): to be confirmed with the service provider.

E) Support data
Content of requests (email, form), history of exchanges, any attachments.
Status: milking.

F) Technical and navigational data
IP address, time stamps, technical logs, browser/device information, cookie/tracker identifiers according to your choices.
Status: milking.

G) Prospecting data
Email, preferences, proof of consent or opposition, date of last contact.
Status: please specify (if newsletters/offers are activated).

PURPOSES AND LEGAL BASES
We only process your data on a valid legal basis (Article 6 of the RGPD).

Summary table

Final	Examples of data	Legal basis	Indicative duration
Responding to requests	identity, contact, message	6(1)(b) or 6(1)(f)	3 years
Providing the services booked	booking, stay	6(1)(b)	duration of relationship + archiving if necessary
Billing and obligations	invoices, accounting	6(1)(c)	10 years
Payment and fraud prevention	transaction, IP	6(1)(b) and/or 6(1)(f)	depending on service provider + litigation
Audience measurement	analytics cookies	consent unless exempted under art. 82	13 months / 25 months if exemption
Marketing (if activated)	email, preferences	consent or legitimate interest (customer)	3 years after last contact
Site security	logs, IP	6(1)(f)	6 months to 1 year

RECIPIENTS - SUB-CONTRACTORS
Internally, your data is intended for authorised personnel (management, reception, customer service, accounts).

Where necessary, our service providers (subcontractors) may have access to certain data, solely to carry out their services:

Hosting: Hostinger.
Accommodation booking: Ctoutvert (SecureHoliday).
Payment for scooters (if activated) : EasyLoisirs_module (to be confirmed).
Maintenance / integration: Apollo Studio.
Customer reviews: Trustindex integration (source Google) - to be confirmed for exact feeds and cookies.

We supervise these service providers (confidentiality, security, instructions) via contracts that comply with Article 28 of the RGPD.

TRANSFERS OUTSIDE THE EUROPEAN UNION
We aim to process and store data in the European Union. However, some service providers may involve transfers outside the EU depending on the configuration or the subcontracting chain (hosting, payment).

Possible safeguards (depending on the case): adequacy decision, standard contractual clauses (SCC 2021/914) and additional measures (encryption, minimisation, access control).

SHELF LIFE
We keep your data for a limited and proportionate period, taking into account legal obligations and CNIL recommendations:

Contact (prospects): 3 years after last contact.
Data relating to reservations: duration of the relationship + necessary archiving (proof, litigation, obligations).
Invoices and accounting documents: 10 years.
Security logs: 6 months to 1 year (standard), up to 3 years if justified (internal control).
Cookies/trackers: see “Cookies” section.

YOUR RIGHTS
You have the following rights: access, rectification, deletion, limitation, opposition (in particular to canvassing), portability (under the conditions laid down), withdrawal of consent at any time when processing is based on consent.

To exercise your rights:
Email : contact@camp-in-poses.com
Address: Rue des Masures, 27740 Poses, France

Deadline: we normally respond within 1 month, which may be extended if required by law.

We may ask for proof of identity in cases of reasonable doubt in order to protect your data.

COMPLAINT
You may lodge a complaint with the Commission nationale de l'informatique et des libertés (CNIL).
MINORS
The site is primarily intended for an adult audience (holiday bookings and contact requests). If online services based on consent are offered to minors, in France: from the age of 15, a minor may consent alone; under the age of 15, the joint consent of the minor and the holder(s) of parental authority is required.
COOKIES AND TRACKERS
We use cookies/trackers to :

site operation (necessary),
remember your preferences,
measure the audience (depending on configuration),
and, where applicable, marketing purposes (if activated).

You can accept, refuse or personalise your choices via the “Manage consent” module accessible on the site. Refusal must be as simple as acceptance.

Recommended duration :

conservation of choice: 6 months,
if audience measurement in exemption: tracers 13 months and data 25 months maximum.