GENERAL TERMS AND CONDITIONS

CAMP'in POSES

Your nature break on the banks of Lake Poses

TERMS AND CONDITIONS OF SALE (CGV)
Updated: 10/03/2026

IMPORTANT
These GTC are a model for sales to consumers (B2C).
If you also sell to professionals (B2B): unspecified (provide separate B2B terms and conditions or a dedicated section).

1) IDENTITY OF THE SELLER
Seller: not specified
Legal form: not specified
Address: not specified
SIRET: not specified
Intra-Community VAT: not specified
Email: not specified
Telephone: not specified

2) PURPOSE AND SCOPE
These GCS govern all sales of products and/or services made via the Site to customers acting as consumers.
Products / services concerned: not specified
Sales area : not specified

3) DEFINITIONS
“Customer”: any natural person acting for purposes that do not fall within the scope of their commercial, industrial, craft, liberal or agricultural activity.
“Product(s)” : not specified
“Service(s)” : not specified
“Order”: the Customer's commitment to purchase via the online route.

4) PRE-CONTRACTUAL INFORMATION
Before placing any Order, the Customer acknowledges that he/she has had access, in a legible and comprehensible form, to information relating, in particular, to :

  • the essential characteristics of the Product/Service: not specified
  • price and any expenses: not specified
  • payment terms: not specified
  • delivery/performance terms: not specified
  • the existence (or not) of the right of withdrawal, its terms and conditions: not specified
  • legal guarantees: not specified
  • complaints handling procedures: not specified

5) CREATING AN ACCOUNT (IF APPLICABLE)
Customer account: not specified
If an account is created, the Customer is responsible for the confidentiality of his/her identifiers.
In the event of suspected fraud or improper use, the Seller may suspend the account: not specified.

6) ORDERING AND CONTRACT FORMATION
6.1 Ordering steps
The stages involved in concluding the contract electronically are those of the Site's order process: choice of Product/Service, summary, identification, selection of delivery (if applicable), selection of payment, validation.

6.2 Checking and correcting errors
Customers can check the details of their Order and its total price and correct any errors before confirmation.

6.3 Order validation
Final validation of the Order implies acceptance of these GCS.
The Order is confirmed by an acknowledgement of receipt sent by email: not specified.

6.4 Refusal to order
The Seller reserves the right to refuse or cancel an Order for any legitimate reason, in particular :

  • payment incident
  • suspected fraud
  • abnormal order
    Grounds and procedure: not specified

7) PRICES
7.1 Prices
Prices are quoted in euros.
Price: not specified
VAT: not specified (incl. VAT/excl. VAT)
Additional costs (delivery, processing, etc.): not specified

7.2 Promotions
Promotion/discount rules: not specified

8) PAYMENT
Means of payment accepted: not specified
Time of payment: unspecified (on order / on dispatch / subscription)
Security: not specified
Payment provider (if applicable): not specified

If the transaction is refused, the Order may be automatically cancelled.

9) DELIVERY OR PERFORMANCE
[Keep section A if you sell goods. Keep section B if you sell services. Keep both if you sell both. Complete “not specified”].

A) SUPPLY OF GOODS (IF APPLICABLE)
Areas delivered: not specified
Carrier: not specified
Deadlines: not specified
Delivery costs: not specified
Delivery address: the address indicated by the Customer.

The Seller shall deliver on the date or within the period indicated to the Customer. In the absence of any indication, delivery will be made without undue delay and no later than 30 days after conclusion of the contract (unless otherwise agreed).
Procedure in the event of delay/non-delivery: not specified

Reception
The Customer must check the condition of the parcel and report any damage or anomaly using the following procedure: not specified.

B) PERFORMANCE OF SERVICES (IF APPLICABLE)
Service description: not specified
Completion date/timeframe: unspecified
Terms of execution: not specified
Access conditions (video, link, identifiers, prerequisites): not specified

10) RIGHT OF WITHDRAWAL (B2C)
10.1 Principle
The Customer has a period of 14 days in which to exercise his right of withdrawal, without having to justify his decision.

Starting date :

  • sale of goods: from receipt of the goods
  • provision of services: from the conclusion of the contract

10.2 Exclusions / loss of entitlement (to be adapted)
The right of withdrawal does not apply, in particular, in certain cases provided for by law (examples):

  • services fully performed before the end of the time limit, if the Customer has given his express prior consent and acknowledged the loss of the right to use the services.
  • unsupported digital content started before the end of the deadline, if express consent + acknowledgement of loss + confirmation provided

List of exclusions applicable to your offers: not specified

10.3 Terms and conditions of exercise
To exercise the right of withdrawal, the Customer should send an unambiguous request to :
Email: not specified
Postal address: not specified

The Customer can use the form below.

10.4 Standard withdrawal form (model)
For the attention of :

  • Seller: not specified
  • Address: not specified
  • Email: not specified

I hereby notify you of my withdrawal from the contract for :

  • Product/Service: not specified
    Ordered on: not specified / Received on (if applicable): not specified
    Customer name: not specified
    Customer address: not specified
    Date: not specified
    Signature (only if sent on paper): not specified

10.5 Items - returns - refunds (to be completed)
Return of goods (if applicable) :

  • Return time: not specified
  • Return address: not specified
  • Return postage: not specified (to be paid by the Customer or the Seller)

Reimbursement :

  • Deadline: not specified
  • Means: not specified (same means of payment, unless otherwise agreed)
  • Withholding conditions/discount for use beyond what is necessary: not specified
    For services started before the end of the deadline at the Customer's request: rules and calculation of the pro rata billable amount: not specified

11) LEGAL WARRANTIES
11.1 Legal guarantee of conformity (goods)
The Seller shall be liable for any lack of conformity that existed at the time of delivery of the goods and which becomes apparent within a period of 2 years.
Compliance procedure (repair/replacement), price reduction or cancellation: not specified
After-sales contact: not specified

11.2 Hidden defects guarantee
The Seller is liable for any hidden defects in the goods sold.
The action must be brought within 2 years of discovery of the defect.
Procedure: not specified

12) CUSTOMER SERVICE - COMPLAINTS
Customer service :
Email: not specified
Telephone: not specified
Address: not specified
Timetable: not specified

Complaints procedure :

  • step 1: contact customer services in writing (email or post) with supporting documents
  • stage 2: if unsuccessful, recourse to mediation (see below)

13) CONSUMER MEDIATION - DISPUTES
The Customer may have recourse free of charge to a consumer mediator for the amicable resolution of a dispute.

Competent mediator :

  • Name: not specified
  • Website: not specified
  • Address: not specified
  • Email: not specified

14) LIABILITY
The Seller may not be held liable in the event of non-performance or poor performance due to :

  • to the Customer
  • an unforeseeable and insurmountable act by a third party
  • force majeure

Specific limitations: not specified
[Caution: provide for limitations that are proportionate and compatible with consumer protection rules].

15) PERSONAL DATA
The processing of personal data is described in the Privacy Policy - Cookies accessible on the Site.

16) INTELLECTUAL PROPERTY
All content on the Site is protected. Any unauthorised reproduction is prohibited.

17) ARCHIVING OF THE CONTRACT (IF APPLICABLE)
When the contract is concluded by electronic means and is for a sum equal to or greater than 120 euros :

  • the Seller retains the written record of the contract for 10 years
  • the Customer may request access at any time
    Admission requirements: not specified

18) APPLICABLE LAW
These GCS are governed by French law.

19) COMPETENT COURT
In the absence of an amicable agreement, and after mediation if necessary, the dispute will be brought before the competent courts in accordance with the applicable rules.

In accordance with Articles L. 616-1 and R. 111-1 6° of the French Consumer Code, the customer is entitled to refer the matter to the Tourism and Travel Ombudsman, whose contact details are currently as follows: Médiateur Tourisme Voyage, MTV Médiation Tourisme Voyage BP 80 303 75823 Paris Cedex 17